Mark Hurst's Website as Peterme Sees it

Written September 25. 2000, at 23:10 GMT.

Screenshot of Peterme's 'Customer Experience' Entry Peter Merholz seems to feel that Mark Hurst (of Goodexperience.com)has a one-track mind when promoting the "customer experience" concept.

Of course I couldn't resist to send Peter a little bonus to his funny weblog entry; a link to his very own Mark Hurst generator - a twist on the old Malkovitch generator.

BTW, I tend to like Mark Hurst's writings, and actively recommend his mailing-list to every web-consultant and web-marketer I know.

Update a few hours later: I just read Mark Hurst's latest entry (instead of waiting for the weekly e-mail to arrive), a promotion of his "Wireless Customer Experience" paper. Suddenly I truly get why Peterme is making fun of him. Just read it and see how the phrase "customer experience" appears in every other sentence. Customer experience!


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