Best Practices in E-Commerce

Written May 6. 2000, at 22:30 GMT.

I found this at ZDNet. They have a whole section called Best Practices dedicated to usability and customer experience in e-commerce. They boldly boast: "If you're one of that new breed of IT professionals they call e-commerce architects, Best Practices will give you explicit examples of what works, what doesn't and why".

On the methodology they use when reviewing the sites: "In ranking a site, we use a specific methodology. The methodology alone should serve as a great set of guidelines for any e-commerce architect. "

These reviews are a gold-mine for me. mmm...

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